What are the responsibilities and job description for the Data Center Analyst position at CTG?
Job Details
Are you ready to join a growing team?
CTG is seeking to fill a Data Center Analyst I opening for our client in Amherst, NY.
Location: Amherst, NY Duration: 18 months Worker Shift Requirement: 1 PM - 9 PM, 4 days each week (Primary: Tuesday - Friday, with occasional Monday - Thursday shifts to cover PTO)
Key Skills
Excellent Technical Communication Skills
Experience Installing Hardware & Cabling Infrastructure in a Data Center Environment
High-Level Team-Oriented & Customer-Focused Mindset
Overview
The Data Center Analyst I is responsible for the installation, configuration, operation, and maintenance of systems hardware-related infrastructure. This role ensures compliance with data center standards, policies, and procedures while supporting critical operations.
Primary Responsibilities
Interpret and refine project requirements through written and verbal communication with engineering staff and other team members.
Assign appropriate rack space, infrastructure cables and ports, LAN switch ports, and management switch ports.
Accept delivery and pick-up of equipment, stage equipment for installation, and properly handle shipping documents.
Install and remove routers, switches, servers, security appliances, and other data center infrastructure components, including copper and fiber cabling, racks, and patch panels.
Collaborate with the project team to ensure all projects align with documented processes, procedures, and standards with minimal impact on business operations.
Develop and maintain accurate documentation to support peer review and future maintenance activities.
Clearly explain technical requirements, instructions, and status updates to individuals at all organizational levels with varying technical expertise.
Perform scheduled evening responsibilities and participate in 24x7 on-call support as required.
Adhere to company risk and regulatory standards, policies, and controls in accordance with the organization's risk appetite.
Identify and escalate risk-related issues to management.
Foster a diverse and inclusive work environment that reflects the M&T Bank brand.
Maintain internal control standards, including implementing internal and external audit recommendations and addressing regulatory issues.
Perform additional related duties as assigned.
Scope of Responsibilities
This role is critical to data center operations, ensuring seamless installation, maintenance, and management of hardware and infrastructure. The Data Center Analyst I collaborates with project teams to meet organizational requirements while following established standards and policies.
Supervisory/Managerial Responsibilities
This position does not have direct supervisory responsibilities but requires collaboration with cross-functional teams to ensure compliance with operational protocols.
Education and Experience Required
A combined minimum of four years of higher education and/or work experience.
Ability to read and comprehend technical information.
Strong attention to detail.
Proven written and verbal communication skills.
Experience providing project updates and status reports.
Ability to communicate technical problems to management.
Strong customer focus, including experience managing customer needs and multiple work priorities.
Education and Experience Preferred
Associate s degree in Technology or a related field.
Certifications or specialized training in related technologies.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
