What are the responsibilities and job description for the Assistant Community Manager position at CTH Recruiting?
Assistant Community Manager
Location: Middle River
The Opportunity
We're looking for someone who can be the backbone of our leasing office - someone who knows how to get results while keeping their cool. If you've got experience in property management and know how to handle tough conversations with grace, we want to talk.
Role Overview
This isn't your average assistant position. You'll be second-in-command at a bustling 347-unit community, working alongside our Community Manager to keep operations running smoothly. We need someone who can be firm when necessary but fair always - especially when it comes to collections and lease enforcement.
Key Responsibilities
- Partner with the Community Manager on revenue optimization, focusing on timely rent collection and lease compliance
- Handle collections process from start to finish - from sending notices to coordinating with legal teams
- Keep detailed records while managing resident communications and maintenance requests
- Balance firm policy enforcement with excellent customer service
- Coordinate resident events that build community spirit
- Process administrative tasks including work orders and vendor invoices
Required Qualifications
- 3 years of property management or related administrative experience
- Proven track record in handling collections and lease enforcement
- Natural ability to have difficult conversations professionally
- Associate's degree or equivalent experience
- Valid driver's license
- Fair Housing Certification (or willingness to get certified)
- Proficiency with Microsoft Office and property management software
- Flexibility to work occasional weekends and holidays
Benefits Package
- Full benefits package that actually makes a difference
- Generous PTO including Summer Fridays
- Wellness programs that support your health
- Professional development opportunities
- Paid parental leave that lets you focus on what matters
Ideal Candidate Profile
You're someone who doesn't shy away from challenges. You know how to be direct while maintaining professionalism. Most importantly, you understand that successful property management is about finding the balance between enforcing rules and building a community.
How to Apply
If you're looking for a role where your strong personality and management skills can shine, we want to hear from you. We're an equal opportunity employer committed to building a diverse team.
All applications are confidential and will be reviewed according to EEO guidelines.
Job Type: Full-time
Pay: From $52,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- Evenings as needed
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $52,000
