What are the responsibilities and job description for the Resident Services Coordinator - Assistant Manager position at CTH Recruiting?
Resident Services Coordinator - Assistant Manager Job Summary
We are seeking a reliable and detail-oriented Resident Services Coordinator - Assistant Manager to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our apartment community.
Responsibilities
- Partner with the Community Manager to ensure timely rent collection and lease compliance.
- Manage the entire collections process, including sending notices and coordinating with legal teams.
- Handle lease enforcement and resident issues in a professional and solution-oriented manner.
- Maintain accurate records of resident communications, maintenance requests, and office files.
- Coordinate and host resident events to promote a positive community atmosphere.
- Process administrative tasks, including work orders, vendor invoices, and reports.
