What are the responsibilities and job description for the Director of Client Success position at CTI Consulting?
Our Client delivers bundled solutions in cardiology, respiratory, endocrinology, and sleep health. We offer virtual care and diagnostic tools to address heart and respiratory diseases.
This role leads client onboarding, program implementation, and long-term success. Key responsibilities include managing client relationships, overseeing an Account Manager, driving program launches, conducting quarterly business reviews (QBRs), and developing scalable client success strategies.
Qualifications:
- 8 years in client success/account management in healthcare
- Proven leadership, project management, and client retention skills
- Strong knowledge of healthcare industry trends and policies
- Bachelor’s/Master’s in Business, Healthcare Administration, or related fields
- Willingness to travel for client visits
Job Types: Full-time, Contract
Pay: $100,000.00 - $110,000.00 per year
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
Experience:
- Account management: 5 years (Required)
- Health care sector: 5 years (Required)
Ability to Commute:
- West Palm Beach, FL 33415 (Required)
Ability to Relocate:
- West Palm Beach, FL 33415: Relocate before starting work (Required)
Work Location: In person
Salary : $100,000 - $110,000
