CTI Logistics Dispatcher

Job Title: Outbound Dispatcher CTI Logistics, Inc.
Location: Ellensburg, WA

Job Summary: CTI Logistics, Inc., is seeking an experienced Outbound Dispatcher to manage domestic and export dray operations. This is a full-time, exempt position with competitive benefits. The ideal candidate will have strong industry experience and a proven ability to coordinate logistics efficiently in a fast-paced environment.

Key Responsibilities:

• Dispatch loaded and empty containers for processing and external custom work
• Plan, organize, and adjust schedules in a dynamic environment
• Availability outside of standard business hours as needed to support operations
• Communicate effectively with drivers, freight forwarders, terminals, and shipping lines to coordinate deliveries
• Resolve operational issues efficiently on a daily basis
• Enter work orders and dispatch details in real-time
• Monitor terminal websites and vessel schedules to optimize dispatch planning
• Maximize truck fleet efficiency while ensuring timely deliveries
• Maintain strong relationships with customers and drivers
• Perform administrative duties, including driver payroll processing
• Conduct CDL driver orientations for new hires
• Assist in completing monthly and quarterly mileage reports
• Foster a positive, collaborative working environment
• Perform other duties as assigned by the Operations Manager

Qualifications & Experience:

• 3 years of dispatch experience, preferably in intermodal operations at terminals
• Strong knowledge of ocean shipping lines and logistics coordination
• Proven ability to work effectively in a team-oriented environment
• Exceptional communication skills to ensure clear and efficient coordination
• Proficiency in Microsoft Office (Word, Excel, Outlook) and other relevant technologies

Skills & Abilities:

• Strong time management and organizational skills
• Attention to detail with the ability to multitask in a fast-paced setting
• Critical thinking and problem-solving abilities
• Tech-savvy with the ability to adapt to industry-specific software.

Education & Supervision

• Bachelors degree in Agriculture, Business, or a related field preferred
• A combination of training and experience may be considered in place of a degree
• Reports directly to the Operations Manager

Compensation & Benefits:

• Full-time, exempt, salaried position starting at $69,305.60
• 401(k) and ROTH 401(k) with employer matching up to 6%
• Medical, HRA, vision, and dental insurance
• Paid Holidays and Paid Time Off (PTO)