What are the responsibilities and job description for the Transportation Supervisor - 2nd Shift position at CTS?
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Take orders from customers and confirm on time fulfillment.
- Coordinate pickup and delivery appointments to ensure timely customer deliveries.
- Plan effective delivery routes and assign drivers for best possible scheduled deliveries.
- Building customer relationships to ensure customer satisfaction.
- Monitor truck movements and internal/external conditions affecting movements and ensure appropriate actions is taken to meet driver and public safety as well as customer demands.
- Liaison to drivers, report with top management.
- Dispatching of drivers, equipment and personnel to customer requests in accordance with established company policy and procedures.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist with the supervision of all CTS drivers.
- Answer incoming telephone calls and evaluate/direct calls to appropriate personnel.
- Obey all company safety, regulatory and compliance policies.
- Must work well in a team environment.
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