What are the responsibilities and job description for the Hotel Night Auditor position at CTW Development Corp.?
The Marriott SpringHill extended stay suites Canfield and Courtyard by Marriott Youngstown-Canfield are seeking dedicated Hotel Night Auditors to serve as our guests' first point of contact and manage all aspects of their accommodation.
Night Auditors responsibilities include registering guests, managing reservations, and providing information about rooms, rates and amenities.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide information about hotel services
- Assist with reservations and room assignments
- Manage guest requests promptly and effectively
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure guest satisfaction
Requirements:
- Proven experience in customer service, preferably in a hotel setting
- Excellent phone etiquette skills
- Strong hospitality and guest relations skills
- Knowledge of night audit procedures is a plus
- Bilingual proficiency is advantageous
- Ability to multitask and work efficiently in a fast-paced environment
- Diploma or degree in Hospitality Management or related field is preferred
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Front desk agents start at $13.00 per hour at Courtyard and $14.00 per hour at SpringHill Suites.
Bi-weekly pay.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 16 – 32 per week
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Canfield, OH 44406 (Required)
Ability to Relocate:
- Canfield, OH 44406: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14
