What are the responsibilities and job description for the Training Specialist position at CU Hawaii Federal Credit Union?
Plan and implement the credit union’s employee education and training programs that reflect the strategic plan of the credit union. Ensure that ongoing development of all employees reflects strategic priorities and quality service to members.
Duties and Responsibilities:
1. Conduct training sessions for new employees in clerical or administrative positions, teller or member service operations, and other areas of the credit union.
2. Administer the credit union’s training programs by personally creating and/or coordinating presentations and presenting programs.
3. Create training activities for interactive participation.
4. Evaluate outsourced programs and/or vendors to augment training internally. Coordinate and utilize external training programs and products that enhance the credit union’s training program.
5. Assess the credit union’s training needs with input from managers, member satisfaction surveys, employee assessment surveys, and other appropriate sources.
6. Assist department managers with employee development.
Skills and Abilities
a. Demonstrate a passion for people and a commitment to service
b. Strong organizational skills with an attention to detail
c. Outstanding oral and written communication skills
d. Exhibits a positive and energetic attitude
e. Demonstrated ability to be a team-player, self-motivated and flexible with working hours
f. Demonstrated ability and desire to thrive in a challenging fast paced work environment.
k. Demonstrates good analytical skills, works independently, and has an above average dependability
l. Strong time management skills; able to manage multiple assignments and priorities
Education and Experience:
a. High school diploma or equivalent, Bachelor's degree in Business Administration or a related field preferred
b. Prior financial institution experience a plus
c. Knowledge of XP core operating system a plus
Job Type: Full-time
Pay: $19.00 - $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $19 - $29
