What are the responsibilities and job description for the Cashier/Customer Service position at Cubby's Convenience Store?
Job Summary
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for customers, providing exceptional service while efficiently handling transactions. Your ability to engage with customers and ensure a pleasant shopping experience will be key to our success.
Responsibilities
- Greet customers warmly and assist them with inquiries or concerns.
- Process transactions accurately using cash registers and point-of-sale systems.
- Handle cash, credit, and debit transactions with precision.
- Maintain knowledge of store products to provide effective product demos and upselling opportunities.
- Assist in supervising junior staff members when needed.
- Ensure the cleanliness and organization of the checkout area.
- Perform basic math calculations for sales and returns, ensuring accuracy in retail math.
- Uphold excellent phone etiquette when addressing customer calls or inquiries.
- Collaborate with team members to enhance customer service experiences.
Experience
- Previous experience in a grocery store or retail environment is preferred but not mandatory.
- Strong cash handling skills with a solid understanding of basic math principles.
- Familiarity with product demos and upselling techniques is advantageous.
- Proven customer service experience with the ability to resolve issues effectively.
- Excellent communication skills, both verbal and written, are essential for engaging with customers.
Join us in creating a welcoming atmosphere for our customers while ensuring smooth operations at the register. Your contributions will help foster a positive shopping experience that keeps our customers coming back!
Job Types: Full-time, Part-time
Pay: $10.00 - $14.00 per hour
Expected hours: 20 – 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Ability to Commute:
- Onawa, IA 51040 (Required)
Work Location: In person
Salary : $10 - $14