What are the responsibilities and job description for the Head of Consulting, US Customer New York, Boston Hybrid Remote position at CUBE Content Governance Global Limited?
Role : Head of ConsultingLocation : New York (Hybrid)Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance.We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and ever-changing world of compliance for our clients.Role mission : The Head of Consulting has direct responsibility for : Building strategic relationships with clients in the region to deliver additional value and business benefits from CUBE.Leading a team of Consulting Leads and Customer Success Leads.Maintaining expertise in relevant market trends to demonstrate CUBE's regulatory management and transformation capabilities.Delivering customer excellence.What we’re looking for : Technical skills : At least 8 years' experience in regulatory consulting functions within financial services sector. Strong understanding of regulatory frameworks would be a distinct advantage.At least 5 years' experience in people management.Deep domain expertise in design and implementation of compliance / legal / risk management operating models for multi-jurisdictional financial services firms.Extensive experience with regulatory compliance processes (e.g. horizon scanning, impact assessment, regulatory change delivery).Understanding Customer Success and associated management information and key metrics and determining appropriate response of action.Proven track record of working with diverse skillsets to serve client needs across large / complex organisations.Experience working with data models, regulatory mapping, taxonomies, data lineage, etc.Ability to facilitate workshops and elicit business requirements with minimal supervision.Prior experience producing thought leadership or delivering presentations to large audiences would also be a distinct advantage.Professional certifications in Risk and Compliance topics and frameworks would be highly valued.Interpersonal skills : Proven track record of leading people and / or teams with diverse skillsets.Collaborative work mindset and ability to influence stakeholders and prioritise customer demands appropriately.Ability to produce and deliver high-quality technical analysis, using excellent oral / written communication skills and demonstrating breadth and depth of knowledge.Strategic and customer-focused mindset and problem-solving skills.Positive and flexible attitude to work and a willingness to embrace new initiatives.Ability to build trust by doing the right thing and commitment to rigorous professional standards.Organised and passionate about building and delivering customer-centric propositions.Ability to manage multiple stakeholder communities with varying levels of experience.Ability to demonstrate strong collaboration across a wide spectrum of colleagues, including internationally.High level of drive, commitment to achieving solutions and ability to work under pressure.Intellectual strength / flexibility to rapidly understand complex problems, apply critical thinking, and rationalise these into workable solutions which can then be delivered.A demonstrable commitment to diversity and inclusiveness.Why Us?Globally, we are one of a kind!CUBE are a well-established market leader within Regtech (we were around before Regtech was even a thing!), and our category-defining product is used by leading financial institutions around the world (including Revolut, Citi, and HSBC).Growth & progressionLast year we grew by more than 50% and our growth journey is just getting started! We are a dynamic, fast-paced workforce that is always seeking ways to accelerate our people, processes, services and products. We hire ambitious people that want to make a difference, share their ideas, “make it happen” and find better, smarter ways of working. Our future is shaped by our employees, so if you’re someone looking for an opportunity to make a real impact, and progress your career alongside the business, it couldn’t be a better time to join us!️ Internationally collaborative cultureWith more than 400 CUBERs across 11 locations in Europe, the Americas and APAC, collaboration is key to our success. We are a diverse workforce united by a shared desire to reshape the world of regulatory compliance and make an impact. We champion sharing knowledge with colleagues from all over the world, in order to deliver the best results.Innovative breakthrough technologyCUBE is an innovator. We pioneered the use of AI in the field of regulatory change and our state-of-the-art, cutting edge technology is helping financial services firms from all over the world, solve complex compliance challenges. You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that will reshape the world of regulatory compliance.Work life balanceCUBE is a remote-first business so you will be able to design your home office and choose your own work equipment. We host monthly in-person meet-ups as a chance to get together, share ideas and collaborate with other teams but we are advocates for remote working and we believe working remotely provides freedom to innovate, create and unlock global talent.#J-18808-Ljbffr