What are the responsibilities and job description for the Field Collector I position at CUC Corporate Brand?
Field Collector I
Dover, DE
What makes us great:
At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.
Your role in our success:
This position is responsible for the disconnection of gas service and/or obtaining payments on delinquent customer accounts. This position is also responsible for removing meters from inactive services.
What you'll be working on:
- Disconnect gas service on delinquent accounts which includes reading the meter index accurately and completing associated paperwork.
- Collect payments from delinquent accounts.
- Deliver personal contact notices during the winter moratorium.
- Follow all Chesapeake Utilities and Public Service Commission guidelines.
- Support metering department when necessary.
- Program electronic reading devices and install them on meters.
- Understand and comply with Company safety policies and procedures.
- Promote and stress the importance of understanding and handling internal and external customer needs, concerns, and expectations in a professional and courteous manner.
- Perform other duties as assigned.
Who you are:
- Must be friendly, courteous and concerned when approaching customers in the field.
- Must accurately read a gas meter or other measurement device used.
- Can demonstrate good math skills.
- Conscientious work ethic.
- Excellent communication and customer contact skills.
- Ability to perform substantial amount of walking, standing, and lifting of meters.
- Must be able to adapt to various weather conditions since duties are performed primarily outside.
- Knowledgeable of Company safety rules, regulations, procedures and policies.
- Normal level of visual and hearing ability.
- Ability to work independently.
- Valid driver's license with responsible driving history.
Where you'll be working:
- Office and field surroundings.
- Working around potentially hazardous/flammable substances and dogs.
- Able to lift 20 to 50 lbs.
- Response to emergency situations during regular work hours as well as after hours.
- Position is stressful at times due to the interaction with delinquent customers.
What’s in it for you?
- Competitive base salary
- Fantastic opportunities for career growth
- Cooperative, supportive and empowered team atmosphere
- Annual bonus and salary increase opportunities
- Monthly recognition events
- Endless wellness initiatives and community events
- Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
- Paid time off, holidays and a separate bank of sick time
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com
