Supply Chain Management Professional

Job Details

Cuckoo Electronics America, Inc. is seeking a highly skilled Operations Manager to join our team.

Key Responsibilities:

• Manage the overall e-commerce and retail order processing, ensuring timely and efficient delivery of products to customers.
• Provide regular reports and analysis to the Managing Director on e-commerce business insights, including sales trends and customer behavior.
• Collaborate with the Accounting Manager to manage day-to-day data and sales revisions, ensuring accuracy and consistency in financial reporting.
• Update inventory levels across key retail channels, including Amazon, Costco, Macy's, Williams-Sonoma, and others.

Inventory Planning (International Logistics):

• Oversight and management of product forecasting to ensure in-stock status and optimal inventory turns in a high-growth digital environment.
• Responsibility for receiving, warehousing, distribution, and operations, ensuring seamless logistics and supply chain management.
• Coordination and control of the order cycle, from receipt to delivery, to meet customer expectations and company standards.

Domestic Logistics:

• Strategic management of 3PL warehouses, ensuring compliance with company policies and vision.
• Focused on efficiency and cost-effectiveness of freight operations, balancing customer delivery requirements with cost per delivery needs.
• Identification and reporting of logistics-related problems or delays, enabling prompt resolution and minimizing disruptions.
• Maintenance of quality, quantity, cost, and efficiency of goods movement and storage, adhering to company standards and industry best practices.

Qualifications and Skills:

• Proven track record of 5 years in e-commerce product experience, with 1-2 years of lead experience, preferably including Amazon 1P and 3P.
• Minimum 3-5 years of relevant in-depth experience in an operational environment, with expertise in logistics, transportation, and supply chain management.
• Solid understanding of the transportation industry and logistics principles, including SPS, EDI, and ERP systems (e.g., NetSuite).
• Experience working with multiple priorities, managing competing demands, and delivering results in a fast-paced environment.
• Strong written and verbal communication skills, with ability to communicate complex ideas and processes in a simplified manner.
• Excellent analytical, problem-solving, and organizational skills, with ability to multi-task and maintain accuracy.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as effective verbal and written communication skills.
• General knowledge and understanding of accounting procedures, with ability to perform mathematical calculations quickly and accurately.