What are the responsibilities and job description for the Dental Front Desk: EXPERIENCED Pediatric Dental a must! position at Cuddle Kids Dental Care?
Overview
IF YOU WANT TO BE PART OF A GREAT TEAM, CUDDLE KIDS DENTAL CARE WOULD LOVE TO MEET YOU!
If you have experience in a pediatric dental practice, you'll be a great candidate for this position. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service in a fast-paced environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently. Familiarity with Medicaid is highly desirable.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage incoming phone calls using phone systems, directing calls as necessary.
- Schedule hygiene appointments and maintain an organized calendar for the clinic.
- Verify patient insurance information and assist with insurance verification processes.
- Utilize software such as Open Dental and Flex for patient management and communications.
- Accurately input patient information and maintain confidentiality in compliance with HIPAA regulations.
- Assist with ADA coding ensuring accurate billing processes.
- Handle administrative tasks including hygiene and treatment scheduling, insurance verification and treatment planning.
- Provide support to clinical team by communicating patient needs effectively.
Requirements
- Previous experience in a pediatric dental practice is a MUST, Medicaid experience is preferred
- Strong verbal communication skills.
- Familiarity with dental procedures is advantageous.
- Strong organizational skills with attention to detail in managing patient records.
- Ability to work collaboratively within a team environment while maintaining professionalism.
- Must be able to handle sensitive information with discretion and confidentiality.
Join us in delivering outstanding service to our patients while contributing to a positive work environment!
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 36 per week
Schedule:
- 8 hour shift
- No weekends
Work Location: In person
Salary : $21