Chief of Staff @ Mission Oriented Startup

About CueBox

CueBox is a startup building modern software for performing arts and cultural organizations (e.g., theaters, symphonies, venues, universities and more). These organizations are vital to our communities; they inspire, connect and delight us. Yet, these organizations have been traditionally underserved by technology. We’re changing that and helping them thrive with an all-in-one and best-in-class system. Our product meaningfully increases our customers' revenue / audience base and saves them time by streamlining workflows in ticketing, fundraising, marketing, education and more.

We have a fast growing customer base and are expanding both in the US and internationally. We are looking to add a chief of staff to work directly with our CEO.

Location

CueBox is headquartered in New York City, and we are a hybrid workplace. Our team is in the office 3 days a week Tuesday-Thursday.

What You’ll Do

As the chief of staff, you will work directly with our CEO/co-founder to drive the company’s sales/growth and lead client-related initiatives. This is a unique opportunity to be involved in every facet of the company’s business operations. This role is ideal for a self starter and quick learner who is passionate about the arts, working hard at a mission-oriented startup, and is excited to tackle/lead growth and operational initiatives.

Responsibilities

• Spearhead new inbound sales strategic projects from partnerships to organic content initiatives to accelerate company growth and build company brand
• Support traditional outbound sales strategies to achieve company goals including opportunities analysis & research
• Lead client initiatives in onboarding and support
• Refine our client management and onboarding process to improve operational efficiency, enhance client communication, and improve alignment across multiple stakeholders (client, data, business)
• Develop relationships with our clients to understand their needs and communicate with various functions (product, engineering, design)
• Assist the CEO on key product/company strategies and research in order to drive innovative solutions and growth

Who You Are

• Self-starter, resourceful and quick learner who can own and solve complex or ambiguous business problems
• Excellent client management skills and can lead client-related initiatives and meetings
• Strong quantitative and qualitative problem-solving skills
• Superior verbal and written communication skills and can communicate efficiently with different stakeholders within the company and with external partners / clients
• Ability to drive execution and deliver results in a fast-paced and changing environment
• Passionate about the arts / cultural industry and excited to work at a mission-oriented startup
• Open, collaborative and empathetic

Minimum Requirements

• 2-3 years of management consulting experience at a top US-based management consulting company
• Client-facing and/or sales/growth experience
• Strong interest in technology and/or arts/culture
• Proficient at using basic MS tools such as Excel, Powerpoint
• (bonus) Technical skills including SQL

Summary of Benefits

• Base salary $100-120k
• Competitive equity package
• Medical, dental, and vision insurance
• Complimentary one-medical membership

Note: We do not offer visa sponsorship at this time.

Hiring Process

• Hiring manager interview
• Presentation interview based on take home assignment
• Final interview with executive team 
• Offer (contingent on positive references)

Apply

We hope you’re excited to join us as we transform the performing arts and cultural industry! Please submit your application via this link for consideration: https://boards.greenhouse.io/applytocuebox/jobs/5435230004