Host

About Cuerno New York

CUERNO is redefining the Mexican culinary experience in New York. As the first Mexican steakhouse in the city, we’re proud to honor our culinary heritage while pushing the boundaries of innovation. We're building something extraordinary—a movement to elevate Mexican cuisine and hospitality to its rightful place on the global stage. If you're passionate, driven, and ready to make history, we want you on our team.

Why Work at CUERNO?

• Authentic Experience: Be part of a team that brings the richness of Mexico’s culinary traditions to the New York dining scene.
• Growth & Opportunity: We offer career development, continuous training, and recognition for hard work.
• Exceptional Culinary Standards: Join us in crafting “el sabor más chingón”—flavors that go beyond expectations.
• A Shared Dream: Help us build a globally recognized icon, with the potential to achieve Michelin-star recognition.
• Cultural Pride: Work at a restaurant that honors Mexican roots while innovating and setting new standards for excellence.
  
  

About The Role

We are seeking a professional and customer-oriented Host to be the first point of contact for our guests. As a key member of the Front of House team, you will play a crucial role in ensuring smooth service operations and an exceptional guest experience. If you have a passion for hospitality and enjoy working in a fast-paced, customer-focused environment, we'd love to hear from you!

Key Responsibilities

• Greet guests warmly to create a welcoming first impression.
• Manage reservations and efficiently assign tables to optimize seating and service flow.
• Maintain the waitlist and provide accurate wait time estimates.
• Monitor and accommodate guest needs at the entrance.
• Guide guests to their tables and present menus.
• Answer incoming calls and address customer inquiries.
• Collaborate with the Front of House team to ensure a seamless guest experience.
  
  

Requirements

• Minimum of 2 years previous Host or related experience.
• Prior fine dining experience a plus.
• Proficiency with Resy reservation system preferred.
• Strong understanding of restaurant etiquette and sequence of service.
• Familiarity with reservation and waitlist management procedures.
• Knowledge of health and safety regulations, including allergy protocols.
• Exceptional customer service and communication skills.
• Strong organizational and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Availability to work a flexible schedule, including nights, weekends, and holidays.
• Physical Requirements:
• Ability to work standing and walking for extended periods of time.
• Ability to move and lift items up to 40 lbs as needed.
  

Compensation Details

• Compensation: $18.00 - $23.00 per hour, plus tips
• Benefits & Perks: Medical, Dental, and Vision Insurance, Paid Leave, Employee Discounts
  
  

This job description is intended to outline the general nature and responsibilities of the role. Duties and responsibilities may evolve based on business needs, and management reserves the right to modify job duties as necessary.

Cuerno New York is an equal opportunity employer committed to fostering an inclusive work environment. We do not discriminate against any applicant on the basis of race, color, religion, national origin, age, sex, disability status, veteran status, sexual orientation, gender identity or any other status protected by federal, state or local laws.

More detail about CUERNO NY part of Grupo Costeño, please visit https://culinaryagents.com/entities/801820-CUERNO-NY