What are the responsibilities and job description for the Licensed Insurance Customer Service Representative position at CUEVAS SOLUTION SERVICES dba ESTRELLA INSURANCE?
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
Base Pay Commission & Bonus Opportunities!
440 License Required!
220 License is a Major Plus!
Requirements:
- 440 Licensed REQUIRED!
- 220 a plus
- Strong verbal and written communication skills in English (Bilingual or multilingual candidates preferred)
- Previous experience in customer service or sales is a plus
- Proficient in data entry and computer skills
- Ability to analyze situations and provide effective solutions
- Excellent interpersonal skills and the ability to communicate effectively with customers
- Must be detail-oriented and have strong organizational skills
Responsibilities:
- Handle inbound and outbound calls to assist customers with inquiries, orders, and concerns
- Provide accurate and timely information to customers regarding products, services, and promotions
- Enter customer data and update records in the system with attention to detail
- Analyze customer needs and recommend appropriate solutions or products
- Upsell additional products or services to maximize sales opportunities
- Resolve customer complaints or issues in a professional and efficient manner
- Collaborate with other team members to ensure customer satisfaction
Please note that all positions at our company are paid.
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Types: Full-time, Part-time
Pay: $31,200.00 - $35,360.00 per year
Benefits:
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
- Morning shift
Work Location: In person
Salary : $31,200 - $35,360