Demo

Customer Service Representative

Culligan - 172MI
Ionia, MI Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 5/7/2025

Benefits / Perks

  • Company-paid training
  • Employee discounts for Culligan in-home products
  • Eligibility for annual recognition and training meetings / events

Job Summary

Denker Culligan Water is seeking an individual experienced in customer relations for a Part-Time position. We are growing, and are excited to add this position to our team!  As this is a new position, we're looking for someone who has great customer service and time-management skills,  can be flexible with tasks and activities as necessary, enjoys working as part of a team, and is a positive person overall!

The Customer Service Representative's primary responsibilities are to answer phones and greet walk-in customers, work directly with customers to discuss orders, resolve problems, and meet related needs, and to work on special projects as necessary. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

  • Extensive problem-solving, order processing, and helping to manage customer accounts
  • Answer phones, providing support and direction
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders
  • Coordinate schedules with the service / operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation
  • Other responsibilities as necessary
  • Qualifications

  • High school diploma or GED
  • Minimum of two years of customer service experience preferred
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal
  • About Culligan

    As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

    This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

    Salary : $14 - $15

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Representative?

    Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    Income Estimation: 
    $51,050 - $68,081
    Income Estimation: 
    $59,001 - $77,833
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Culligan - 172MI

    Culligan - 172MI
    Hired Organization Address Ionia, MI Full Time
    Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Paid time off Traini...

    Not the job you're looking for? Here are some other Customer Service Representative jobs in the Ionia, MI area that may be a better fit.

    Customer Service Representative

    Talent Strategy, Grand Rapids, MI

    Customer Service Representative

    Farmers SaintAmour Agency, Dorr, MI

    AI Assistant is available now!

    Feel free to start your new journey!