What are the responsibilities and job description for the Customer Support Representative position at Culligan Midwest?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Customer Service Representative
Culligan Water of Kansas City is seeking a Customer Service focused individual to join our team. This will be a full-time position, Monday-Friday (8:00AM - 5:00PM).
The ideal candidate will be responsible for handling a high volume of inbound calls along with administrative duties including, but not limited to the following: collections, accounts receivable, data entry, payment entry, billing, scheduling service and sales appointments. This opportunity requires knowledge of customer service processes and procedures, strong inter-personal skills and the ability to multi task.
QUALIFICATIONS:
High school diploma or higher
Previous customer service experience
MS Office Application Skills, specifically Word, Excel and Outlook
10-Key skills
Keyboarding
Positive team- based attitude
Attention to detail
Ability to learn new computer systems
Must pass a drug test
Must be willing to submit to a background check
Netsuite experience is a plus
WHAT WE OFFER:
Health, Dental, Vision, Life, 401K, 401K match, paid holidays, time off, and more!
ABOUT US:
Culligan has over 75 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy" rating; plus the famous iconic “Hey Culligan Man" tagline is known by generations of customers. Since introducing the first water softener in 1936, Culligan has been the industry leader in service, support and product innovation.
Job Type: Full-time
Salary: $18 to $22 per hour, depending on experience
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness program
Experience level:
- 3 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Ability to commute/relocate:
- Olathe, KS 66061: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 3 years (Required)
Salary : $18 - $22
