What are the responsibilities and job description for the Customer Service Rep position at Culligan Ultrapure?
Company Profile:
Culligan Ultrapure is a Culligan Water franchise that started in 1962 and has 27 locations spread across Minnesota, Indiana, Arizona, Missouri, Michigan, and Texas. The company services residential, commercial, and industrial customers with water purification and softening systems.
Position Description:
Handle daily customer service operations with; assist customers, take incoming customer calls, scheduling service calls, scheduling route deliveries of bottled water and salt, maintaining / entering data into NetSuite software, basic collections, bookkeeping, etc.
Why Culligan Ultrapure:
We are passionate about caring for employees and our customers. The Customer Service position at Culligan Ultrapure is career position that offers a lot of variety and interesting work. We provide an excellent environment to learn, grow, and interact with a variety of great people on daily basis. We will provide you with the training and tools that you will need to be successful.
Culligan is an established leader in the water treatment industry and has been providing problem water solutions for over 88 years. When you come to work with us you are becoming part of a team who is customer focused and committed to improving lives of people in the community through providing them with great quality water.
Job Qualifications:
- Two-year Associate degree preferred with hands-on customer service experience.
- Route scheduling experience preferred.
- Basic understanding of general service installation duties.
- General accounting knowledge for resolving billing issues and reducing account receivable delinquency.
- Basic understanding of Accounts Payable process.
- Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers.
Company Benefits:
- Competitive wages
- Health, dental, vision
- Paid holidays and excellent PTO plan
- Great 401k matching
- Employee referral program and customer referral bonus program
- Education assistance
- 9-hours Monday thru Thursday and 4-hours on Friday
To learn more about this great opportunity go to www.culliganiswater.com
