What are the responsibilities and job description for the Customer Service Representative position at Culligan Water?
Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at Culligan Water in Indiana Pa, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.
Culligan of Greensburg/Indiana, Pa, is a thriving dealership under the Schry Water franchise group. With nearly 40 years of family-owned and operated excellence, we are an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.
What Culligan Offers:
- Competitive base pay and commission opportunities
- Achieve work-life balance with a consistent Monday-Friday 7AM-3:30PM schedule.
- Competitive PTO package.
- Career growth opportunities through training and development.
- Retirement Benefits after eligibility period
- Health Insurance Available
Key Responsibilities:
- Effectively communicate our products and services to customers via phone and in store.
- Address general water quality concerns and inquiries.
- Handle payments, invoices, and assist with collections.
- Efficiently schedule deliveries and service appointments.
- Work on the Storage Unit side of the business in addition to Culligan duties.
Desired Qualities:
- Position will be primarily based in Indiana, Pa, but a willingness to commute to our Greensburg Office as needed, is preferred.
- Strong communication skills, both verbal and written.
- Quick problem-solving abilities for addressing unique customer needs.
- Meticulous attention to detail to ensure accuracy.
- Willingness to become a water treatment expert through training.
- Willingness to work on the Storage Unit side of the business.
- Proficiency in Microsoft Office, data entry, and documentation.
- Collaborative team player with a friendly demeanor.
Join Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued. Apply today and be a part of our success story!
Pay/Schedule:
Starting $13-16/Hour or commensurate with experience.
Commission opportunities also available.
This individual will be working Monday through Friday. Expected Schedule to be between 7:00am - 3:30pm.
Our Values:
We are a family-owned company with values rooted on Structure, Character, Harmony, Radiant Professionalism, with a Yearning Mindset. We bring these values forward to strive to delight our customers in every way. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.
Schry Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Ability to Relocate:
- Indiana, PA 15701: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $16
