CEMS BUSINESS OFFICE SUPERVISOR

Job Summary:

• Plans, organizes, and promotes services for ambulance transportation and related billing/insurance reimbursement.
• Files claims, reviews claims, postspayments, and maintains NAAC certification.
• Monitors monthly reimbursement, patient charge process, and performance improvement.
• Files and retrieves paper and electronic claims and remittance.
• Provides billing staff training, development, and oversight of competency and performance reviews.
• Demonstrates and encourages team behavior and exceptional patient/guest experiences.
• Upholds and promotes patient safety and quality.

Education:
High school diploma or equivalent. Certification in health insurance billing or equivalent. Knowledge of governmental compliance issues.Must be an EMT Basic or higher with current licensure.

Experience:
Three to five years of working in a medical billing office. Advanced computer skills with Microsoft Excel. Certification by the National Academy of Ambulance Coding must be obtained within 1 year of employment.

Additional Skills/Abilities:
Excellent customer service, leadership, and conflict resolution skills required.