Resource Scheduler II

Resource Scheduling - Urology &OB/GYN

Job Summary:        

• Accurately enter patients into the hospital scheduling system for outpatient testing.    
• Assure precertification requirements are met when patient is scheduled and complete follow-up if needed.    
• Maintain up-to-date records of scheduling guidelines from all scheduling centers and follow all procedural guidelines and instructions on all scheduled procedures.    
• Assist patients with billing issues and/or inquires, including private payment arrangements.  
• Compile necessary documentation for billing clean claims and perform charge entry for applicable services.    
• Verify patient demographics, insurance and patient financial obligations at the time of service.    
• Maintain files, faxes, and other pertinent information for the office.    
• Answer incoming calls, relaying messages to staff appropriately.    
• Accurately and thoroughly document pertinent information regarding the handling of the account, including researching prior accounts.     
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.      
• Uphold and promote patient safety and quality.     

Qualifications

 Education:                
High school diploma or equivalent required.                

Experience:                
Prior medical experience, computer skills, medical terminology, and strong organizational skills preferred. 

Additional Skills/Abilities:                                            

Computer experience required. Must be able to type 30 WPM.