What are the responsibilities and job description for the Retail Customer Experience Specialist position at CULT GAIA?
Job Description
- We are seeking a Fashion Sales Professional to join our East Hampton store team, someone who is passionate about fashion and delivering exceptional customer experiences.
- The successful candidate will have expert knowledge of our brand, aesthetic, and products, as well as excellent communication and interpersonal skills.
Key Responsibilities
- Meet personal and store sales goals by providing outstanding customer service and ensuring each client receives a personalized experience.
- Establish long-lasting relationships with clients by developing and maintaining a deep understanding of their lifestyle and fashion needs.
- Actively outreach to the client base through various channels to strengthen relationships and stay top-of-mind.
- Stay up-to-date on company happenings, new collections, and promotions by utilizing training materials and attending workshops.
- Maintain a high level of organization, upkeep, and cleanliness in both the front and back of house areas.
- Partner with the team to execute open and close checklists, manage shipments, and ensure overall store standards are met.
