Demo

Clerical Assistant In House

CultivaHR
Chapel Hill, NC Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/6/2025

Ternium is a leading provider of premium professional revenue cycle management services which resolves challenging healthcare insurance claim denials and delays to positive resolution for our partners. Our mission is to be the trusted partner of health systems and hospitals in their most challenging and complex areas of revenue cycle so that they may focus on what matters most patient care. With our professional and experienced staff we are able to scale our operating model to meet our partner s needs quickly driving superior results in net patient revenue and cash flows while reducing operating costs and improving the patient experience.

As a Clerical Assistant you will assist our internal team and healthcare providers in their disputes with medical insurance carriers and managed care organizations across the full spectrum of administrative appeal processes. In this role you will be primarily responsible for administrative tasks such as the gathering and arranging of medical records from client systems mail submission and mail processing. We may cross train you on contacting insurance companies for status of claim and appeal submissions through online payer portals and phone calls directly to the insurance organization. Additional tasks and responsibilities may be assigned.

Responsibilities

  • P rocess incoming and outgoing mail scanning and document consolidation and indexing.
  • Organize and maintain documents in a paper or electronic filing system.
  • Consistently document all activity in a clear concise and comprehensive manner.
  • Perform followup status requests through telephone internet and / or fax requests.
  • Maintain a working knowledge of internal policies and client systems and credentials.
  • Assist in special projects as assigned.
  • Additional duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Associate or Bachelor s degree (preferred).
  • Prior experience in Revenue Cycle or insurance followup claims processing or medical billing (preferred).
  • Prior experience in a clerical role performing duties that include mailing filing typing.
  • Ability to lift regularly carry push or pull up to 25 lbs. (occasionally more).
  • Reliable transportation; may be asked to deliver items to the post office for emergent submissions.
  • Strong analytical and problemsolving skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and the ability to prioritize within a dynamic environment.
  • Ability to adhere to all HIPAA and company policies and regulations.
  • Benefits

  • Fulltime
  • In house Chapel Hill NC office (close proximity to UNC Chapel Hill campus)
  • Starting $12.00 / hr$15.00 / hr (commensurate with experience)
  • Flexible schedule
  • 401(k) with corporate match
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Bonus opportunities
  • The opportunity to grow personally and professionally with a dedicated and supportive team experiencing a tremendous growth
  • Ternium is dedicated to the fundamentals of equal employment opportunity. The Company s employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any person s age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and / or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

    Salary : $12 - $15

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