What are the responsibilities and job description for the Allbound SDR position at Culture Amp?
Please note, this position can be performed from Chicago. This is a hybrid position that requires on site work in our Chicago office up to 3 days per week.
How you can help make a better world of work:
This individual will drive qualified pipeline opportunities through outbound activity (85%~) and inbound opportunities (15%~)- amplifying the work of over 100 million people with existing Culture Amp customers. Allbound SDRs look across all segments of our Customer Base (from Emerging to Enterprise), serve as brand ambassadors within the Customers journey, and build on the foundation for the experience with Culture Amp.
As one of the members of this business-critical team, you will:
- Work in partnership with our Account Executives, Marketing and SDR Leaders to plan & deliver engagement with new prospects
- Respond promptly and appropriately to inbound inquiries made by our existing customers via our website through form fills, events, and phone calls. Demo requests must be responded to within one hour
- Identify and research the right prospective customers, incorporating daily review of major changes within accounts via strategic tools (i.e Linkedin Sales Navigator, 6Sense)
- Incorporate a variety of outreach tactics and own the innovation of new methods, and generate interest to engage with our prospective customers. You will answer their questions, handle common top of funnel (“TOFU”) objections, and drive interest with Culture Amp. Utilizing phone calls, emails, videos, and social media outreach
- Review and analyze activity metrics to consistently reach your goals. Regularly review Outreach sequence specific content and adjust accordingly
- Effectively qualify prospecting interest that could be great expansion opportunities using the company qualification process.
- With effective time management, you balance inbound and outbound outreach and territory/segment-based strategy in partnership with Account Exective & Marketing direction. You refine your tactics weekly, review your strategy quarterly, and align your activities to the activity calendars of other departments as appropriate (e.g. Marketing).
- Collaborate closely with stakeholders such as marketing and sales, creating alignment to drive customer success and longevity
- The Key Performance Indicator (KPI) creates pipeline opportunities.
You have:
- 1-3 years of experience in sales or sales development, preferably in a B2B environment
- Excellent verbal and written communication skills with strong phone presence and ability to conduct cold calls
- Time management and organizational skills
- Self-motivated, resilient and results-driven
- Quick learner and adaptable to new technologies and processes
- A team player with a positive attitude - with experience in working in close partnership with Sales & Marketing
- Proficiency using SDR tools such as Salesforce, Outreach, 6Sense, Chili Piper, LinkedIn, GSuite
