What are the responsibilities and job description for the Shift Leader position at Culver's Chesterfield?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our team. The ideal candidate will have a strong background in hospitality and leadership, with the ability to manage shifts effectively.
Responsibilities
- Oversee daily shift operations, ensuring smooth running of the establishment
- Supervise staff members, providing guidance and support as needed
- Manage inventory control and ordering supplies when necessary
- Train and mentor new employees on company policies and procedures
- Coordinate with kitchen staff to ensure timely food service
- Handle customer inquiries and resolve any issues that may arise during the shift
Experience
- Previous experience in a similar role within the hospitality industry
- Proficiency in shift management and leadership skills
- Knowledge of food service operations, bartending, and kitchen management
- Ability to multitask and prioritize tasks effectively
- Strong communication and interpersonal skills for staff training and customer interactions
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Shift:
- 8 hour shift
- Day shift
- Evening shift
Application Question(s):
- A guest leaves a very positive, detailed online review about their experience at your hotel.
What would you do?
A. Reply publicly thanking the customer and mention an upcoming promotion
B. Reply and publicly offer a discount for a future stay
C. Create a broadly applicable thank you message that you can send to all positive reviewers
D. No response is required; focus on responding to any negative feedback
- It's the busiest time of year and the team you manage is understaffed. With the current schedule, customer orders won't be fulfilled properly.
What would you do?
A. Offer incentives to employees who pick up extra shifts
B. Add a note to customer's orders warning them of possible delays
C. Ask human resources to hire more staff
D. Urge existing staff to work more quickly
E. Remove one quality control step to speed up the process
- Which drink is typically served straight up?
A. Manhattan
B. Tom collins
C. Old fashioned
D. Aperol spritz
E. Negroni
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Chesterfield, MO 63005 (Preferred)
Work Location: In person
Salary : $16 - $20
