What are the responsibilities and job description for the Front Desk Receptionist position at CUMBERLAND CARDIOLOGY?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support and ensuring smooth daily operations at the front desk. This role requires strong clerical skills, excellent phone etiquette, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a friendly and professional manner.
- Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette.
- Manage scheduling and calendar management for appointments, meetings, and events.
- Perform clerical duties including filing, data entry, and maintaining organized records.
- Utilize Google Suite for document creation, communication, and collaboration with team members.
- Assist with QuickBooks for basic accounting tasks as needed.
- Provide customer support by addressing client inquiries and resolving issues effectively.
- Maintain a clean and organized front desk area to create a welcoming environment.
- Support medical receptionist duties if applicable, including managing patient records and appointment scheduling.
Requirements
- Proven experience as a Front Desk Receptionist or similar role is preferred.
- Strong clerical skills with attention to detail and accuracy in task execution.
- Excellent phone etiquette with strong verbal communication skills.
- Bilingual abilities are a plus to assist diverse clientele effectively.
- Proficiency in Google Suite applications (Docs, Sheets, Calendar) is required; experience with QuickBooks is a plus.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Previous experience in a medical receptionist role is advantageous but not mandatory.
- A positive attitude and a commitment to providing exceptional customer service are essential.
Join our team as a Front Desk Receptionist where you will play a vital role in creating an inviting atmosphere for our clients while ensuring efficient front desk operations!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $13 - $15