What are the responsibilities and job description for the Customer Service Representative position at Cumberland Consulting Inc.?
Company Description
Cumberland Consulting Inc. is a full-service marketing and growth consultancy located in Nashville, TN. We are dedicated to helping clients achieve their marketing and growth objectives by managing and nurturing client relationships.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Nashville, TN. The Customer Service Representative will be responsible for ensuring customer satisfaction, providing support, and enhancing the overall customer experience.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Excellent communication and interpersonal skills
- Ability to handle challenging situations with professionalism
- Strong problem-solving abilities
- Experience in a customer service role is preferred
- High school diploma or equivalent
Salary : $2,800 - $4,400
