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Benefits Consultant POS#120000003

Cumberland County, NC
Fayetteville, NC Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/25/2025

Position Overview

Join our team as the Benefits Administrator for Cumberland County! In this key role, you will independently manage, develop, and coordinate a variety of employee benefit programs to support our dedicated workforce. This position combines professional expertise and administrative precision to ensure our benefits meet the needs of employees, align with county objectives, and comply with legal standards. Be a vital part of creating a supportive and effective workplace for all.

Examples of Duties

  • Employees in this class work with employees to resolving issues regarding benefit coverage, claims, or personal information for the policies carried
  • Completes enrollments and cancellations and answers all benefit related questions
  • Maintains the benefits enrollment system and ensures data is accurate
  • Works with the Director and County Administration to develop a flexible benefit plan with meets the needs of employees, the county, and legal requirements
  • Monitors plans and implements changes as needed
  • Presents benefit information to new employees, ensures COBRA information is provided to employees upon termination, and communicates with employees on leave of absence regarding premium payments
  • Works with contracted brokerage/consulting firms to establish cafeteria plans

Minimum Qualifications

Graduation from an accredited four-year college or university with a major/degree in business administration, business management, public administration or a related field and three (3) years of experience in risk management, insurance claims, financing, employee benefits or related field; or an equivalent combination of education, training, and experience.


Necessary additional requirements:

Successful completion of Basic Excel and Basic Word tests will be required. Candidates selected as qualified will be contacted via email by a Human Resource representative for testing.


  • Please make sure to check the email address provided on your application for correspondence in reference to your application. Some email servers may see correspondence as spam, so it is important to check your spam folder as well. All correspondence will also be viewable within your NeoGov inbox.

Knowledge, Skills and Abilities

  • Knowledge of the methods, procedures and policies of Cumberland County as such pertained to the performance of the essential duties of Benefits Coordinator
  • Knowledge of principles and practices of employee benefits to include analyzing and identifying strengths and weaknesses of different programs
  • Knowledge of the laws, ordinances, standards, and regulations pertaining to the essential duties and responsibilities of the position
  • Knowledge of the organization of the department, and of related departments and agencies
  • Knowledge of terminology and related professional languages used within the department as such pertained to work responsibilities.
  • Ability to understand the occupational hazards and safety precautions required to perform the essential functions of the work.
  • Ability to maintain cooperative and effective relationships with intra- and interdepartmental personnel, as well as any external entities with whom position interacts
  • Ability to multi-task is essential


Conditions of Employment:

A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301.


Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.


Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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