What are the responsibilities and job description for the Tax Assistant POS # 125000031 position at Cumberland County, NC?
Position Overview
Examples of Duties
- Enters and maintains accurate property assessment data in the CAMA system, ensuring real property tax assessments are processed correctly.
- Processes data related to tax appeals, final year-end edits, and correspondence, ensuring accuracy in assessment adjustments and timely notifications.
- Reviews and verifies real property records, including ownership details, acreage, tax classifications, legal descriptions, and other relevant information.
- Conducts research and analysis on property identification, tax assessments, and adjustments, supporting real estate closings, tax statement preparation, and discrepancy resolution.
- Prepares, reviews, and adjusts real property tax bills, ensuring corrections to tax districts and accurate processing of releases, refunds, and pro-rations to the appropriate tax accounts.
- Provides guidance and correspondence to property owners, attorneys, and stakeholders, explaining deferred estimated taxes, real estate assessments, prorations, appeal processes, and relevant policies and procedures.
- Uploads and manages real property photographs in the CAMA system, ensuring accurate visual documentation for property records.
Minimum Qualifications
Depending upon the area of assignment, employees are required to complete the North Carolina Fundamentals of Property Tax Listing and Assessing Course or the North Carolina Fundamentals of Property Tax Collection Course within 24 months of hiring date.
Knowledge, Skills and Abilities
- Knowledge of the North Carolina Machinery Act and County tax policies concerning listing, assessment, collections and billing.
- Knowledge of procedures, laws, maps, forms and records used in real estate transfers and their relationships to other tax needs and functions.
- Knowledge of punctuation, grammar, spelling, and arithmetic.
- Knowledge of routine office practices, procedures, equipment and standard clerical techniques, including a familiarity of popular computer-driven word processing, spreadsheet, and file maintenance programs.
- Ability to screen communications, and based on content, reply or route to proper source.
- Ability to type or operate a computer with accuracy at the speed required by the position.
- Ability to understand and follow oral and written instructions.
- Ability to exercise tact and courtesy in frequent contact with the public.
- Ability to establish and maintain effective working relationships as necessitated by work assignments.
Conditions of Employment:
A formal transcript will be required. College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Human Resources, 117 Dick St. Fayetteville, NC 28301
Successful candidates who receive a conditional offer of employment with Cumberland County must pass pre-employment screenings, including criminal history checks and drug screenings, as required by Cumberland County Policies and Procedures, prior to beginning work or receiving a final offer of employment. Refusal to submit to testing or testing positive for prohibited substances will result in the withdrawal of the conditional employment offer.
Cumberland County is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions at Cumberland County are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other status protected by applicable laws and regulations. We encourage applications from all qualified individuals and will provide reasonable accommodations for qualified individuals with disabilities in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
