What are the responsibilities and job description for the Front Desk/Clerical position at Cumberland Family Medical Center, Inc.?
Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing the patient experience and improve productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience.
Front Desk/Clerical
Location: Metcalfe Family Medical Center
Duties and Responsibilities:
- Greet all patients and visitors cheerfully.
- Answer telephone, triage calls, and maintain records of exam.
- Schedule appointments and referrals to other providers.
- Register patients, help with the completion of necessary forms, and direct to the appropriate staff person, if needed.
Complete encounter form upon arrival and checking (electronic and/or paper).
- Assist Physician, Nurse Practitioners, Clinical Assistants, and Office Manager as requested.
- Maintain neat, clean, and professional work area.
- Maintain established department policies.
- Assist in care and maintenance of department equipment and supplies.
- Other duties as assigned.
Education/Experience:
- High School Diploma/GE
- Experience preferred
- Skills necessary: keyboarding, oral and written communication
Job Type: Full-time
Job Location: Edmonton, Kentucky
Industry: Healthcare - Health Services, Managed Care
Compensation: Negotiable based on experience
Benefits Offered: Health, Vision, Dental, Life, STD, LTD, 401K, PTO, and Holidays
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
