Demo

Operations Support Supervisor

Cummins Inc.
Maxton, NC Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 6/10/2025

DESCRIPTION

Job Summary:

In this role, you will be responsible for ensuring the effective execution of material kitting, verification, and systematic transfers. You will identify inefficiencies and work cross-functionally to streamline processes, driving accountability and ownership within areas under your direct supervision to enhance the overall effectiveness of the team. Your ability to build effective teams by leveraging individual strengths will be crucial in improving team performance. You will hold yourself and others accountable by clearly defining expectations and documenting both successes and areas needing improvement. Proficiency in ERP/MRP systems is required to manage and optimize material and resource planning effectively.

In this role you will make an impact in the following ways:

  • Manage the daily activities of the production team, including team member supervision, housekeeping, and meeting production targets.
  • Collaborate with other departments to recommend and implement improvements in safety, productivity, quality, and operational efficiency.
  • Serve as the group lead on projects and work assignments, providing direction and oversight.
  • Offer guidance and feedback to team members to help them accomplish tasks and achieve goals.
  • Set clear expectations and clarify responsibilities for team members.
  • Coach and mentor team members to foster their professional development.

RESPONSIBILITIES

To be successful in this role you will need the following:

Builds Effective Teams

  • Building strong-identity teams: Establishes teams with a clear sense of purpose and identity, ensuring members understand their roles and contributions. Leverages diverse skills and perspectives to foster collaboration and innovation, driving the team towards achieving common goals.

Collaborates

  • Building partnerships: Develops and nurtures strategic partnerships both within and outside the organization. Works collaboratively with colleagues, stakeholders, and external partners to meet shared objectives, ensuring alignment and mutual benefit.

Communicates Effectively

  • Developing and delivering multi-mode communications: Crafts and delivers messages through various channels (e.g., written, verbal, digital) tailored to the unique needs of different audiences. Ensures clarity, coherence, and engagement, facilitating understanding and action.

Decision Quality

  • Making good and timely decisions: Analyzes information, evaluates options, and makes informed decisions promptly. Balances short-term needs with long-term goals, ensuring decisions contribute to the organization's progress and success.

Develops Talent

  • Developing people: Identifies and nurtures individual strengths and career aspirations. Provides coaching, mentoring, and development opportunities that align with both personal career goals and organizational objectives, fostering growth and retention.

Directs Work

  • Providing direction and delegating: Clearly communicates expectations and priorities. Delegates tasks effectively, empowering team members while providing the necessary support and resources. Removes obstacles to ensure smooth workflow and achievement of goals.

Drives Engagement

  • Creating a motivating climate: Cultivates an environment where employees feel valued, inspired, and committed to their work. Implements strategies to boost morale, recognize achievements, and encourage participation in organizational objectives.

Drives Results

  • Consistently achieving results: Sets ambitious yet attainable goals and pursues them with determination. Maintains focus and resilience, even in challenging circumstances, to deliver high-quality outcomes consistently.

Manages Conflict

  • Handling conflict situations effectively: Addresses conflicts promptly and constructively, minimizing disruption. Employs mediation and negotiation skills to resolve issues, fostering a harmonious and productive work environment.

Health and Safety Fundamentals

  • Championing proactive health and safety behaviors: Leads by example in promoting health and safety practices. Identifies risks, reports concerns, and participates in initiatives to enhance workplace safety, contributing to an injury-free culture.

Health, Safety and Environment Incident Investigation and Root Cause Analysis

  • Conducting thorough HSE investigations: Investigates incidents with a focus on evidence-based analysis and accurate root cause identification. Develops effective corrective actions and ensures comprehensive reporting to prevent recurrence.

Continuous Process Improvement

  • Implementing process improvement methodologies: Identifies opportunities for enhancing processes and reducing waste. Applies methodologies such as Lean, Six Sigma, or Kaizen to improve efficiency, reduce costs, and elevate quality in manufacturing operations.

Values Differences

  • Recognizing the value of diverse perspectives: Appreciates and leverages the unique contributions of individuals from varied backgrounds and cultures. Promotes inclusivity and respect, fostering a collaborative and innovative organizational culture.

Education, Licenses, Certifications:

  • College, university or equivalent degree required, or equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

  • Supervisory experience preferred.

QUALIFICATIONS

Core Responsibilities

  • Ensure effective process execution of material kitting, verification, and systematic transfers.
  • Identify inefficiencies and work cross functionally to streamline process.
  • Drive accountability and ownership of areas under direct supervision, improving overall effectiveness of the team.

Skills

  • Ability to build effective teams, utilizing individual strengths to improve overall team effectiveness.
  • Holds themselves and others accountable. Clearly defining expectations, and supporting documentation of meeting/failures to meet expectations.
  • ERP/MRP knowledge and utilization required.

Job Manufacturing

Organization Cummins Inc.

Role Category On-site

Job Type Exempt - Experienced

ReqID 2413420

Relocation Package Yes

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.

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