What are the responsibilities and job description for the CREDIT AND COLLECTIONS SPECIALIST position at Cummins-Wagner Co Inc?
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Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the industrial, process, heating, and cooling markets.
Job Title: Credit & Collections Specialist
Department: Maryland Accounting Department
Location: Annapolis Junction, Maryland
Job Type: Full Time
Reports To: Credit & Collections Supervisor
Job Overview:
The Credit & Collection Specialist is the key accounting role in managing customer accounts receivable. The Credit & Collections Specialist performs most duties in relation to managing customer accounts in set-up and processing through to cash receipts. The position reports to the Credit & Collections Supervisor, works closely with the Company’s accounting staff, sales and warehouse staff, management, and outside customers, and is relied upon to identify the need for and recommend improvements in processing customer receivables. The position's broad responsibility is necessary for the company's growth and planned advancement with staff development.
Our most successful Credit & Collection Specialists:
- Possess superior communication, analytical, and organizational skills
- Exhibit goal-oriented behaviors and time management principles
- Exude a customer-focused attitude
- Apply extensive attention to detail to all tasks
- Toggle between projects and responsibilities with ease
- Work well in a team environment
- Demonstrate proficiency in Microsoft Office programs
- Associates Degree in Accounting or Business Program Preferred
- Minimum of two years experience, A/R credit and collections or data entry
Scope of Responsibility:
- Maintain customer aging records, including working with customers and sales staff to resolve outstanding balances.
- Manage collections efforts with General Auditing Bureau and Receivables Control Corporation.
- Credit evaluation and order release.
- Process and document daily checks in the mail, lock-box, ACH, wire, and CC payments.
- Statement processing monthly.
- Customer setup and account maintenance, including credit references, providing vendor information and W-9s to customers, contact name and address changes, etc.
- Customer service including resolving account disputes, processing debit, and credit memos, reviewing and completing lien releases, following up on returned checks or credit card denials, etc.
- Process manual and online billing.
- The marginal functions of this position have not been included. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related duties required by their supervisor.
Cummins-Wagner Gives Back to Employees:
- Employee Stock Ownership Program
- Bonus Program
- Tuition and Certification Fee Assistance
- 401k Match
- Flexible Spending Account
- Comprehensive Health Insurance
- Life Insurance
- Long-Term Disability Insurance
Our History:
Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985.
Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!
As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit www.esopassociation.org.
Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.
Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.
