Documentation Specialist

About Us:
We are a forward-thinking company committed to operational excellence and compliance across various departments. As part of our continuous growth, we are seeking skilled and meticulous Technical Writers/Process Documentation Specialists to join our team. In this role, you will be at the heart of creating and managing essential documentation that ensures regulatory compliance, supports quality assurance, and boosts overall operational efficiency. If you have a passion for detail and process optimization, we want to hear from you!

Position Overview:
As a Documentation Specialist, your main responsibility will be to create, manage, and maintain accurate and compliant documents that are critical to our organization’s success. This includes a variety of documents such as standard operating procedures (SOPs), work instructions, and regulatory reports. You will work closely with cross-functional teams, ensuring that all documentation meets quality standards, regulatory requirements, and industry best practices.

Key Responsibilities:

• Document Creation and Management:
• Create, edit, and format documents including SOPs, work instructions, manuals, reports, and templates.
• Ensure documents are clear, accurate, and comply with internal guidelines and regulatory standards.
• Document Control and Versioning:
• Implement and maintain robust document control processes to track document versions, ensure timely distribution, and manage document archival.
• Ensure documents are always current and accessible to authorized personnel.
• Regulatory Compliance:
• Stay updated on regulatory changes and ensure all documentation adheres to evolving standards.
• Quality Assurance:
• Conduct quality reviews to identify errors, inconsistencies, or non-compliance.
• Recommend corrective actions to improve document quality and ensure alignment with organizational and regulatory standards.
• Collaboration and Communication:
• Work closely with subject matter experts (SMEs), project managers, and other departments to gather relevant information, review drafts, and facilitate approval processes.
• Communicate clearly and effectively across teams to ensure that documentation needs are met.
• Training and Documentation Support:
• Provide training and guidance to team members on documentation standards, processes, and best practices.
• Support employees in understanding how to use documentation systems and tools efficiently.
• Document Retrieval Systems:
• Establish efficient systems for document storage, retrieval, and distribution.
• Ensure that documents are easily accessible for internal and regulatory audits.
• Continuous Improvement:
• Identify areas for improvement in documentation processes and systems.
• Recommend and implement strategies for enhancing productivity, efficiency, and compliance.

Desired Qualifications:

• 2 years of experience in technical writing, process documentation, or a related field.
• High school diploma or GED required. A degree in English, Communication, Engineering, or a related field is a plus.
• Strong attention to detail and the ability to manage multiple documents simultaneously.
• Excellent written and verbal communication skills.
• Experience with document management systems (DMS) or related software is a plus.
• Ability to work collaboratively across teams and handle multiple projects in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with other documentation tools or systems is a plus.

Why Join Us?

• Dynamic Work Environment: Join a team that values precision and process improvement while fostering an open and collaborative culture.
• Career Growth: Opportunities for professional development and career advancement within the company.
• Competitive Compensation: Competitive hourly wage commensurate with experience and skill set.
• Benefits Package: Comprehensive benefits, including PTO, medical, dental, and vision insurance.

Equal Opportunity Employment
We are an Equal Opportunity Employer (EOE AA M/F/Vet/Disability) and do not accept unsolicited resumes from search firms or employment agencies.

Job Type: Full-time

Pay: $25.00 - $33.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Bethpage, NY 11714 (Required)

Work Location: In person

Salary : $25 - $33