What are the responsibilities and job description for the Fire Alarm and/or Security System Service Technician position at Cunningham Security Systems?
Position Overview
Now Hiring! Fire Alarm and/or Security System Service TechnicianJob Type: Full time / On site
Schedule: Monday - Friday 8am-5pm
Salary: $25 - $40 / hour
Location: Topsfield, MA
What’s In It for You:
Short & Long-Term Disability.
Medical/Dental.
Vision Plan.
Paid Time Off.
Retirement Plan.
Who We Are: Cunningham Security, an established company that offers customizable and unique commercial and residential security solutions, is seeking an experienced service technician. Cunningham is a family-owned business that services many homes and business in Northern New England. Cunningham prides itself on high quality service. Cunningham is growing and has lots of room for upward mobility.
Job Summary: Service technicians are a critical piece of Cunningham customer service. Service technicians are responsible for keeping our customers systems functioning properly. This is critical for customers to protect their homes and businesses. The job has a lot of variety and includes everything from adding devices, to troubleshooting programming to changing batteries.Cunningham needs technicians with skillsets in both intrusion and fire. We have a variety of technologies in both lines of business so the wider your skillset the better.As a face of the company, it is important that you have both good technical skills and good customer service skills. Politeness and a clean and neat presentation is key.
What You’ll Do:
Troubleshooting and identifying programming errors.
Adding devices
Identifying problems
Troubleshooting and fixing wiring issues
Changing batteries
Troubleshooting and fixing communication issues.
Responding to critical troubles.
What You’ll Need:
Previous service technician experience.
NICET
Excellent Communication skills
Ability to work as part of a team.
Maintain accurate records of all work performed, materials used.
Communication for all problems encountered.
Exceptional organization and workmanship level
Excellent problem solving and troubleshooting skills.
Must be able to lift 80lbs and work in a physically demanding position.
Must be able to pass background and driving record checks.
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