What are the responsibilities and job description for the CUNY Office Assistant - Level 1 (Provisional) - Computer Services position at CUNY?
CUNY Office Assistant - Level 1 (Provisional) - Computer Services
GENERAL DUTIES
Assignment Level 1, 2 and 3 - Under supervision, performs office or secretarial work in various units, following relevant departmental, College, and University procedures. Typical duties are outlined below:
Documentation and Information
Types and prints materials such as letters, memoranda, forms, purchase orders and vouchers, using typewriter/word processor/personal computers and all peripheral equipment.
Proofreads typed material for accuracy, correcting errors as necessary.
Uses commercial office software packages in typing, data entry, filing, updating files, and preparing various reports.
Collects information or data from various sources; files and retrieves books, documents and/or data as needed. Updates existing files.
Creates filing systems.
Maintains departmental records; keeps separate confidential records when instructed.
Retrieves and formats computerized data.
With proper training, may take dictation and transcribe notes (written or recorded).
Prepares and proposes various forms, e.g., financial aid applications, personnel papers and other college forms.
Communications and Customer Service
Provides information, as directed, to faculty, students, employees, and the general public.
Responds to routine inquires regarding departmental affairs.
Answers telephone calls; screens incoming calls and forwards/refers calls; assists in maintaining up-to-date mailing and telephone directories.
Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons.
Furnishes information on the department’s rules and regulations, when authorized.
Assists with arrangements for special events (e.g., conferences, reservations of rooms, travel arrangements, catering services, informing the relevant departments/units, etc.)
Interviews and supervises College Assistants, College Work Study Students, Student Aides, Summer Interns, Volunteers, etc.
Assists in training new employees in various office duties/use of office machines.
Communicates with other academic or administrative departments or outside agencies to expedite the processing of work.
Transaction Processing
Prepares routine reports, including drafts, using information received from various sources.
Receives and processes financial transactions following prescribed procedures (e.g., tuition payments, library fines).
Processes purchase orders and supply orders; verifies deliveries.
Verifies inventory and supplies reports on request.
Completes Time & Leave calculations and keeps up-to-date records.
Assists supervisors in specialized office functions, e.g., fingerprinting, I-9, reference and background checking, unemployment insurance.
Calculates payroll figures; verifies amounts on financial forms; prepares deposit records; refunds authorizations, and similar documents; keeps related records.
Makes routine petty cash purchases and disbursements, and maintains petty cash account; keeps necessary records.
Receives mail for the unit/department/college and distributes it among the proper persons; may sort mail per instructions.
Prepare the department/unit/college mailings within or outside CUNY, arranging special mail services when authorized.
Duplicates, collates and distributes materials. Coordinates the work of others to produce and distribute materials; confers with printing department and mailroom personnel as needed.
Assists in preparing and distributing materials such as recruitment documents.
Assists in registration activities within the department or as assigned; when authorized, processes drop/add and over tally requests for course registration.
Other
Performs routine upkeep of office machines, e.g., photocopier, typewriter, computer terminals, printers, fax machines.
May serve on committees when authorized.
Assignment Level 4 - Under supervision, performs moderately complex office or secretarial work in various units of CUNY. Perform tasks at assignment Level I, at a more complex or responsibility level or with significant expertise and masterly performance.
May serve as secretary to an executive or to a small group of professional, managerial, or technical personnel.
Organizes, supervises and coordinates the workload of a moderately complex office, including the supervision of full and part-time office support staff.
Initiates administrative procedures on behalf of the department.
Administers a specialized area, requiring unique training and/or experience within a large office.
Interviews and recommends full and part-time office support staff, including College Assistants and CUNY Office Assistants in Level 1.
Prepares and compiles complex reports, including simple research and analysis.
With approval, makes improvements to department forms.
Develops record-keeping systems.
Trains office employees and others (as directed) in routine office duties, rules, procedures, etc. and related matters.
______________________________
Levels 1, 2 and 3 are contractual pay steps based on length of employment. Employees are not given additional responsibilities when moving from Level 1 to Level 2 or from Level 2 to Level 3. However, Assignment Level 4 is an assignment level based on duties performed and is discretionary.
CONTRACT TITLE
CUNY Office Assistant
FLSA
Non-exempt
CAMPUS SPECIFIC INFORMATION
Reporting to the Interim AVP/CIO, the CUNY Office Assistant is a strategic role pivotal to the smooth operation of the Information Technology department.The CUNY Office Assistant will perform administrative/office duties.
Typical duties include, but are not limited to the duties listed in the CUNY link above in addition to the duties below:
Serves as an administrative support professional to the Information Technology department.
Assists with arrangements for special events (e.g., conferences, room reservations, travel arrangements, catering services, and communication with relevant departments and units).
Prepares and compiles detailed reports, as needed.
Assists with timesheets, purchase orders, billing, and inventory tracking.
Coordinates all scheduling related to technical support operations.
Monitors and facilitates IT onboarding and separation processes.
Coordinates IT administrative functions, assist with vendor contracts, and ensuring necessary multimedia or audio-visual resources are arranged for meetings.
Serves as a liaison between technology users and IT.
Communicates IT-related inquiries to appropriate technical teams and handles announcements.
Assists with the onboarding and orientation of new team members.
Tracks inventory and supplies and prepares orders accordingly.
May assist with other administrative duties as assigned.
MINIMUM QUALIFICATIONS
Proof of meeting requirements 1 – 4 is needed before the close of a Civil Service Examination filing period. You may be asked to provide proof of meeting these requirements at any time between your application and the close of the filing period.
A four-year high school diploma or its educational equivalent
Two (2) years of experience performing general office work, which may be met by one of the following:
A) Two (2) years of satisfactory, full-time experience performing general office work; or
B) One (1) year of satisfactory, full-time experience performing general office work and 30 semester credits from an accredited college or university; or
C) An associate’s degree or 60 college credits from an accredited college or university.
Passage of a qualifying Work Experience Test.
English Language Proficiency . All candidates must be able to speak, read, write, and comprehend the English Language. English proficiency will be evaluated at the time of interview.
CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of, but not in addition to, full-time experience during the same period (e.g., two month’s related work experience at 20-34 hours per week equate to one month’s full-time related work experience.) Part-time experience of fewer than 20 hours per week will NOT be credited at all.
The high school diploma or its educational equivalent must be approved by a State's Department of Education or a recognized accrediting organization. The college or university must be accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).
OTHER QUALIFICATIONS
** Candidates selected for the position will be required to complete a typing test as part of the selection process.
COMPENSATION
New Hire: $35,588*
Incumbent: $40,215
*This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.
BENEFITS
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
HOW TO APPLY
In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.
You may only apply online through the CUNY.edu job board.
To apply:
Please go to www.CUNY.jobs.
Filter by Job Location by clicking on York College. The title of this position is CUNY Office Assistant, Job ID # 30148. Click on the title to view the entire job announcement.
Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account.
York College/CUNY is an EEO/AA/IRCA/ADA Employer.
CLOSING DATE
May 11, 2025
JOB SEARCH CATEGORY
CUNY Job Posting: Support Staff
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
30148
Location
York College
Salary : $40,215
