What are the responsibilities and job description for the Customer Service Representative position at Cuore?
We are seeking a highly skilled and motivated Customer Service Agent to join our team. As a key member of our organization, you will play a crucial role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Taking inbound calls from customers seeking auto insurance quotes
- Gathering and documenting client information for efficient transfer to sales vendors
- Utilizing rebuttals to effectively overcome objections and concerns
- Providing accurate answers to client inquiries
- Upselling products and services as required to meet customer needs
Requirements:
- Availability to work Monday through Friday, 9:00 AM to 6:00 PM EST
- Competitive compensation package
- Ability to work remotely anywhere in the United States
