What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Curate Corp Voice?
Job Title: Entry Level Customer Service Assistant
Location: Los Angeles, CA
Job Type: Full-Time
About the Role
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. As a vital member of our customer service department, you will be the first point of contact for our customers, helping to create a positive and welcoming atmosphere. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and provide support on our products and services.
Key Responsibilities
- Assist customers with inquiries via phone, email, and in-person.
- Handle customer complaints and provide appropriate solutions and alternatives in a timely manner.
- Maintain a high level of product knowledge to assist customers effectively.
- Process orders, forms, applications, and requests accurately and efficiently.
- Provide excellent customer service by answering questions and offering guidance.
- Record customer interactions and maintain accurate logs in the database.
Qualifications
- High school diploma or equivalent; some college coursework is a plus.
- Strong verbal and written communication skills.
- Ability to work in a team-oriented environment.
- Proficient in Microsoft Office Suite and basic computer skills.
- Excellent problem-solving abilities and attention to detail.
Salary : $17 - $23
