What are the responsibilities and job description for the Collections Specialist position at Cure Payment Recovery Solutions?
Job Overview
We are seeking a highly motivated and detail-oriented individual to join our team as a Collection Specialist. As a Collection Specialist, you will be responsible for contacting customers to collect outstanding payments and resolve any billing issues. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities
- Comfortable with taking inbound and making outbound calls to debtors to collect outstanding debts and resolve payment issues owed to clients.
- Perform account analysis to identify discrepancies and ensure accurate records of debits and credits.
- Negotiate payment arrangements with debtors while maintaining professionalism and empathy.
- Have the ability to effectively prioritize work and multi-task in a fast-paced environment.
- Manage accounts payable processes related to collections, ensuring all transactions are properly documented.
- Maintain accurate records of all communications and transactions within the company’s database.
- Collaborate with other departments to resolve any issues related to accounts.
- Provide exceptional customer service while addressing debtor/client inquiries or concerns regarding their accounts.
Qualifications
- Proven experience in collections or a related field is preferred but not necessary.
- Reliable, professional, dependable, friendly, highly organized and motivated individual looking for a long-term role.
- Excellent listening, verbal and written communication skills with the ability to communicate effectively with diverse clientele.
- Team player with a great attitude
- Ability to negotiate effectively while maintaining a positive relationship with clients.
- Detail-oriented with strong organizational skills to manage multiple accounts efficiently.
If you are a motivated individual with excellent communication skills and a strong attention to detail, we encourage you to apply for this position. Join our team and contribute to our mission of providing exceptional customer service while ensuring timely payment collection.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Shirley, NY 11967 (Required)
Ability to Relocate:
- Shirley, NY 11967: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22
