What are the responsibilities and job description for the Protection Officer position at Curio Holdings LLC?
Protection Officers are responsible for the surveillance of our premises/property and protection of our staff and visitors. This position is responsible for detecting any suspicious behavior and preventing vandalism, thefts, or other criminal behavior. A Protection Officer must be well-trained in surveillance and dealing with perpetrators. The person in this role will inspire respect and authority, as well as possess a high level of observation, discretion, and decision-making skills. This role helps ensure the company can maintain excellent working conditions, by keeping our facilities safe and problem-free.
** MUST HAVE AN ACTIVE MARYLAND CONCEAL & CARRY PERMIT AND GUARD CARD **
Please note:
This position involves working with plant material, which may include exposure to pollen, allergens, and other plant-related substances.
We recommend that applicants with known plant allergies or sensitivities consult with a healthcare professional before applying for this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Be able to work a weekend schedule.
- Be flexible in work availability and be willing to work overtime.
- Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Answer alarms and investigate disturbances.
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Contact police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
- Circulate premises among visitors, patrons, and employees to preserve order and protect property.
- Answer telephone calls, take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
- Operate detection devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
- Comply with all HR policies including confidentiality and non-disclosure
- Provide protection and assistance during product deliveries to include:
- Protection of product, money, and valuables
- Assist with loading and unloading delivery vehicle in a safe manner.
- Ensure that you are familiar with all Maryland Medical Cannabis Commission rules and regulations as it relates to delivery of product to local dispensaries.
- Obtain signatures on delivery receipts and collect payments for deliveries.
- Handle invoice discrepancies and report customer issues to supervisor
- Maintain mileage logbook.
- Perform routine vehicle inspection, maintenance, and cleaning.
- Capable of driving, protecting the transport vehicle when delivering product, money, and valuables to prevent theft and ensure safe delivery.
- Take delivery instructions from supervisors
- Chart out appropriate routes for deliveries on the map or GPS
- Maintain proper knowledge of loaded items
- Drive vehicle to the point of delivery, using the most safe and efficient route possible
- Adhere to road safety rules, follow speed limits and practice safe driving habits to prevent auto vehicle accidents
- Utilize technology to plot safe driving routes, so that timely deliveries can be made.
- Ensure that delivery receipts are signed
- Properly collect payments for deliveries made
- Handle invoice discrepancies by informing superiors of problems and complaints
- Ensure that the Curio Wellness customer service expectations are always followed.
