Job Description
Position : Registered Veterinary Technician
Full time- Exempt
Our Hospital :
The Animal Hospital of Walnut, is growing and will be relocating to a beautiful, brand new state of the art facility in March of 2025. Locally owned, this modern facility will provide best in class care for patients. We are looking for a dynamic and talented individual inspired to contribute to our continued success.
Should you allow yourself to consider this unique opportunity, you'll witness how providing compassionate care, exceptional customer service, and high quality medicine can be achieved while receiving a phenomenal team member experience, as our core values of Quality, Integrity, Compassion and Service are central to everything we do.
Clinic Hours : Monday - Saturday 8am-6pm CLOSED on Sundays.
Role & Responsibilities :
Facilitate communications (phone, text, email and in-person) and cultivate positive client experiences
Interact with veterinary professionals and escalate complex communications when appropriateFacilitate and manage appointment and surgical schedulesMaintain accurate and up-to-date records (including client communications)Technology FocusFielding and managing multi-line phone systems
Fielding and responding to electronic communicationsUtilize cloud-based software application (EzyVet)Patient CareSafe and reliable restraint
Advanced mathematicsSupport appointment related activities as needed (i.e. obtaining histories, TPRs / weights, assisting with medical records)Perform standard appointment procedures (i.e. vaccinations, nail trims, ear cleanings, etc.)Complete hospital admissions (i.e. verifying consent forms, patient information, medications, and fasting status)Perform routine technical procedures including but not limited to venipuncture, IV catheter placement, and fluid therapy administration (including calculation of rates of flow)Induce, maintain and monitor patients under sedation and general anesthesiaPerform therapeutic procedures and complete diagnostics (including laboratory and radiology imaging studies)Assist with surgical and dental procedures as directedEquipmentPerform routine maintenance (as needed) to ensure equipment is in working order
Clean and care for surgical instruments (including wrapping packs and managing the autoclave cycles)Assist with inventory management (as directed)FacilitiesMaintain a clean and inviting environment, adhering to OSHA requirements
Comply with and complete requirements related to the administration and management of controlled substances, ensuring DEA complianceTrainingParticipate in the development and training of other technicians and veterinary assistants (under the direction of the PM and Medical Director)
Participate in annual compliance training programs, including radiation safetyCompensation & Benefits :
Starting wage 20$ / hr. Final wage based on candidate experienceCE / Discretionary allowancePaid time offPet discounts401(k)Medical benefits - Employer contributed premiumsDental / Vision benefits availableScrub allowanceSuccess in this Role :
2 years of veterinary experience4 years of customer service experienceAssociate or bachelors degree preferredVT certification (required, or can be reinstated within the first ninety days)A strong passion for helping othersHigh emotional intelligence and effective communication skills, especially in receiving and responding to feedbackProficiency with conflict resolution and being solution orientedAbility to communicate confidently and compassionately with veterinary professionals across different rolesExcellent time management and organizational skills, with the ability to multitask and prioritize tasks efficientlyStrong personal accountability, reliability, attention to detail, and commitment to following through on responsibilitiesProficiency with technology, iOS and EzyVet specifically
Salary : $20
