What are the responsibilities and job description for the VP of Operations position at Curotec?
Job Description
Job Description
Curotec is a software services company with a focus on building web-based SaaS products, business applications, and robust websites. Our clients lean on us for best-in-class project execution & access to top talent when it comes to their product development and strategic digital initiatives. Our business is broken down into 2 core business units : technologist staffing services(70% of revenue) and product agency services(30% of revenue). We’re a fully remote distributed team, with our primary footprint in LATAM, followed by the US, and South Asia regions.
As an organization with roughly 80~ team members, this role will involve rolling up your sleeves as well as strategic thinking / planning. You will be an important part of the company's future and a highly trusted leader of the organization. Given the size of our organization, this role will require aspects of both operations leadership with an internal focus and leading strategic client consulting with an external client facing focus.
Requirements
Responsibilities :
Define the organization's operational vision and strategy in close collaboration with the CEO
Oversee all teams across the staffing services and product agency business units
Responsibility for the P&L and financial health of the business units
Provide leadership to engineering teams, project / account management teams, and operations teams
Ensure the organization is meeting or exceeding technology consulting market standards
Ensure our proposals and sales presentations are industry-leading
Advise the CEO about risk exposures and create risk mitigation plans to lower the exposure of the organization
Cultivate a culture of excellence, innovation, and collaboration for all team members, including a growth path and advancement plan for individuals motivated to do so
Continuously improve the organization’s ability to deliver solutions to customers both in terms of customer outcomes and efficiency of delivery
Advocate and communicate technology capabilities internally and externally, including to leadership, customers, partners, and vendors
Assist with hiring new team members
Assist the sales team with closing new account opportunities
Assist with the annual budgeting, forecasting, and roadmap planning of the organization
Assist with the sales, marketing, and go to market strategies of the company
Skills Required :
A proven track record of operational leadership excellence
A technical background working with software development teams
The ability to understand software architecture at a high level and communicate with technical software engineers
A clear understanding of what makes good software, including an eye for UX, and an understanding of development standards
The ability to dive into the weeds as well as rise to a high level of thinking as the situation demands
People-oriented and confident leadership traits
The ability to persuade stakeholders and instill confidence
Ability to hold self and others accountable
A high degree of organization, planning, autonomy, and critical thinking ability
Ability to work well under pressure and solve high-stakes problems
Metrics for Success :
Client satisfaction metrics
The overall health of the P&L
QoQ / YoY growth of the company’s revenues and profits
Team retention and team satisfaction metrics
Company efficiency and effectiveness metrics
Meeting yearly utilization goals of our teams
Projects meeting budget, profitability, and timeliness goals
Benefits
Compensation and Benfits :
175k - $200k base salary
Structured bonus plan tied to company financial KPIs
Paid time off
Health, dental, and vision plans
Discretionary company expense account and paid travel expenses
Salary : $175,000 - $200,000