What are the responsibilities and job description for the Inbound Call Center Agent position at Current Events Dayton?
Are you a great communicator who enjoys helping people? Do you thrive in a fast-paced environment and have a passion for providing excellent customer service? We are looking for Inbound Call Center Agents to join our team in Las Vegas! Whether youre looking for a full-time or part-time position, this is your chance to be part of a dynamic team where every call is an opportunity to make a difference.
What You Will Do:
If you love talking to people, enjoy solving problems, and want to be part of a supportive team, we would love to hear from you! Apply today to become an Inbound Call Center Agent in Las Vegas!
What You Will Do:
- Answer inbound calls and assist customers with inquiries, product information, and support
- Provide exceptional customer service by resolving issues, processing orders, and answering questions professionally
- Maintain accurate records of customer interactions and transactions using company systems
- Follow scripts and guidelines while adapting to each customers needs to deliver a personalized experience
- Work efficiently to handle a high volume of calls while maintaining a positive and professional demeanor
- Collaborate with team members and supervisors to ensure customer satisfaction and process improvements
- Stay up to date with company products, services, and policies to provide accurate and helpful information
- Flexible Scheduling Full-time and part-time shifts available
- Exciting & Fast-Paced Environment Every call is different, keeping your day engaging and rewarding
- Competitive Pay & Incentives Earn a great hourly wage with potential bonuses based on performance
- Training & Support Comprehensive training provided to set you up for success, no prior experience required
- Career Growth Opportunities We believe in promoting from within and helping you build a long-term career
- Team-Oriented Workplace Work alongside supportive colleagues and leaders who want to see you succeed
- Excellent verbal communication skills and a professional phone manner
- Strong listening and problem-solving abilities with a customer-first mindset
- Ability to work efficiently in a structured environment and handle multiple tasks at once
- Basic computer skills and the ability to learn new software quickly
- A positive attitude and willingness to adapt in a fast-moving call center setting
- Previous customer service or call center experience is a plus but not required training will be provided
If you love talking to people, enjoy solving problems, and want to be part of a supportive team, we would love to hear from you! Apply today to become an Inbound Call Center Agent in Las Vegas!