What are the responsibilities and job description for the Inbound Call Center Assistant position at Current Events?
Are you a problem-solver with a passion for helping others? Were looking for a motivated, enthusiastic individual to join our team as an Inbound Call Center Assistant ! If you're looking for an exciting entry-level opportunity that offers both professional growth and a dynamic work environment, this is the perfect role for you!
Why Join Us?
We believe in fostering a culture of collaboration , innovation and growth . As an Inbound Call Center Assistant, you will have the chance to make a real impact on our customers experience while developing valuable communication and customer service skills.
What You'll Do :
- Handle inbound customer calls with professionalism and a positive attitude, ensuring top-tier service at all times.
- Provide clear, accurate information to customers and assist with their inquiries, concerns, and requests.
- Resolve customer issues efficiently and effectively, aiming for first-call resolution.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with team members and leadership to continuously improve service delivery.
What We're Looking For :
What We Offer :
How to Apply :
Ready to start your career in an exciting, customer-focused environment? Apply today