Hosts (Part-Time St. James Theater)

COMPANY AND POSITION OVERVIEW 

Are You a Theatre Enthusiast with a Passion for Hosting? A leading Broadway theatre owner-operator is looking for enthusiastic Hosts/Runners who live and breathe theatre. Join our team and play a crucial role in creating unforgettable experiences for our guests.

The role of Host will consist of greeting and escorting VIP guests to their tables in one of our VIP Lounges, collaborating with the Customer Experience Director and Bar team to provide an excellent experience for our VIPs in one of our exclusive Lounges. Monitoring the Lounges, overseeing staff, and ensuring a courteous and efficient operation to guarantee guest satisfaction are key elements of this role.  You will also manage Lounge lines and provide service in line with ATG Entertainment's Core Values and Commitments.

Join a high-energy, detail-focused team that plays a crucial role in the smooth operation of one of our five theatres (the St. James, the Al Hirschfeld, the August Wilson, the Eugene O’Neill, or the Walter Kerr) and the attractions within. You'll be part of a collaborative, respectful, and driven company dedicated to delivering exceptional experiences for both theatergoers and theatre-makers on Broadway.

Key Responsibilities:

• Greet and escort guests to tables in one of our VIP Lounges.
• Monitor dining and lounge areas, ensuring a courteous and efficient operation.
• Oversee staff and guest interactions to maintain high standards of service and satisfaction.
• Previous experience in a restaurant environment is preferred.
• Knowledge of food and sanitation standards is desirable.
• Ability to walk up and down stairs and stand for extended periods.
• Capability to lift and carry up to 20 lbs.
• Sell Day-of Lounge packages to those waiting in line

Personal Attributes:

• Excellent communication and collaboration skills.
• Flexibility and a positive attitude towards diverse work situations.
• Ability to handle colleague and team interactions with patience and tact.
• Motivated problem-solver with a “find the yes” approach for both internal and external partners.
• Resourceful team player who can work independently and take initiative.
• Commitment to diversity and fostering an inclusive and respectful environment.

Bonus Skills:

• Food Handler’s and TIPs certification

• Being multilingual is a plus.

Commitment

• Must be available to work nights, weekends, and holidays.

Compensation

• Hourly rate: $21 per hour.

About ATG Entertainment: ATG Entertainment leads the live entertainment industry, delivering exceptional performances and hospitality across our landmark venues. We manage 64 venues across Britain, the US, and Germany, and process over 18 million tickets annually. Our in-house production team, ATG Productions, creates critically acclaimed work for Broadway, the West End, and beyond.

Our Values: We are Ambitious, Collaborative, Passionate, and Smart.

• Ambitious: We strive to exceed expectations.
• Collaborative: We support each other to reach our goals.
• Passionate: We love our work, business, and industry.
• Smart: We seek simple, efficient, and innovative solutions.

Website Resources

https://www.jujamcyn.com/ https://careers.broadway/ 

ATG Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Salary : $21