What are the responsibilities and job description for the Customer Service Representative position at Currituck County?
JOB DESCRIPTION: Performs administrative and clerical work in support of utility billing, collections, cashiering and customer service functions and provides clerical support for the Public Utilities Director. Generates and mails utility bills; handles customer inquiries relating to utility billings and general customer services; prepares and verifies a variety of reports and records; collects utility bills and other revenues, and coordinates with the utility field staff. Work requires multiple detailed procedural steps and knowledge of the utility billing process and computer application. Work is performed under general supervision of the Finance Director. Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to operate calculator, computer terminal, download and upload information from handheld meter readers and automatic meter readers, and related office equipment at the desired level of speed and accuracy.
Job Type: Full-time
Pay: From $36,473.63 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $36,474
