What are the responsibilities and job description for the General Manager Casual Indian Restaurant & Craft Cocktail Bar position at Curry Up Now?
Description
GENERAL MANAGER – Curry Up Now (San Mateo & Palo Alto)
We’re hiring two General Managers to lead our San Mateo (full service) and Palo Alto (fast casual) locations. If you're a dynamic, driven leader ready to own your restaurant like it’s your own business—we want to talk.
Who You’ll Work With
You’ll report directly to the Director of Ops and CEO, and lead a talented in-store team: AGM, Kitchen Manager, Shift Leads, and full staff.
What We Offer
- Competitive compensation aligned with market benchmarks
- 10 paid vacation days (accrued in year 1, usable in year 2)
- Sick leave (as per local/state/federal policy)
- 50% paid medical insurance after 60 days
- Cell phone reimbursement
- Commuter benefits
- Maternity/Paternity leave
- Free shift meals discounts across all our locations
Why This Role Matters
You’ll be the P&L owner and cultural anchor for your location. From top-line growth to team development and local community engagement—you’ll shape how Curry Up Now thrives in your city.
What You’ll Drive
Performance & Financials
- Full ownership of restaurant performance (sales, labor, COGS, budget)
- Develop and execute smart, local strategies to grow revenue
- Analyze performance and adjust in real time for maximum impact
- Partner with HQ to run forecasting, budgeting, and reporting
Operations & Standards
- Uphold brand standards in quality, service, and cleanliness
- Lead restaurant scheduling, service execution, and guest experience
- Coordinate with bar and kitchen leadership to optimize offerings
- Oversee all audits, safety protocols, and compliance
Team Leadership
- Hire, train, develop, and retain a top-performing team
- Mentor future leaders with quarterly promotion goals
- Conduct reviews, coaching, and daily operational alignment
- Create a work environment rooted in respect, energy, and growth
Culture & Community
- Be the face of Curry Up Now in your neighborhood
- Own your store’s vibe—fun, fast-paced, high-integrity
- Engage with local businesses, schools, and nonprofits
- Bring our story to life with guests and your team
Franchise & Training Support
- Complete franchise certification within 60 days
- Support new restaurant openings and train franchisees as needed
Admin & Execution
- Own daily reporting, payroll, invoicing, and audits
- Stay responsive and communicative (email, tools, team chats)
- Maintain tight systems for cash handling, labor, and ordering
- Follow through on company rollouts, policies, and initiatives
What You Bring
- 3–5 years in a high-volume GM or multi-unit leadership role
- Experience with fast casual and/or full service operations
- Strong command of labor, financials, and training systems
- Ability to lead from the front—hands-on, operational, and engaged
- A builder’s mindset—willing to grow, fix, coach, and improve
- Passion for hospitality and food with a high attention to detail
Physical Expectations
- Able to stand/walk for prolonged periods
- Able to lift/carry heavy items as needed
- Willing to support line or service if needed during peak hours
If you're ready to take full ownership of a high-performing location and be part of a growing brand with serious momentum, this is your opportunity.
Requirements
POSITION QUALIFICATIONS
- Three to five years management experience in the restaurant industry. Indian experience highly preferred
- Demonstrated success in financial management and people development
- Knowledge of OSHA and EEOC regulations, restaurant/food safety procedures, federal and state employment laws, on-boarding and employee exit requirements
- Must have computer and Point of Sale (POS) skills with a proficiency in Word, Excel, and the ability to navigate through the Internet and various software platforms used by the company
- Ability to successfully perform all job duties of all service positions in the restaurant
- Ability to work a minimum of 55-60 hours a week if business demand requires it
- Food Safety Manager certification required
- Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
- Ability to communicate effectively, both orally and in writing, in the English language
- Possesses basic math skill (add, subtract, multiply, divide)
- Places a value on diversity, community, and shows respect for others
- Proven ability to problem solve and handle high stress situations
- Ability to interpret financial statements and understand contributing factors
- Must be prepared to multitask in accordance with the demands of the business
- Ability to identify and anticipate opportunities and implement corrective action steps
- Ability to work weekends, holidays, and evenings