House Manager

Job Title: SLS House Manager

Reporting to: Operations Manager
Department: Operations
Sector: CLSS
Prepared by: Human Resources Department
Pay Scale: TBD
Schedule: TBD
Type: Full-time

Company Overview

Curtis Homes LLC is a care provider for individuals with developmental disabilities. We are based out of Shasta and Butte County. We provide licensed care services to adults and children, and Supported Living Services to adults. In addition to this, we are vendored to provide a variety of supplemental services, such as individual and family training, enhanced behavioral supports, transportation, and others.

Company Vision

Mission Statement: Curtis Homes exists to be the best employer and care provider possible.

Principles:
We are committed to being:

• Consistent and Equitable
  
  
• Flexible and Adaptable
  
  
• Empowering and Relational
  
  
• Honest and Realistic
  
  
• Innovative and Creative
  
  
• Striving for Excellence
  
  

Main Objectives:
As we pursue our mission according to our principles, we expect to foster:

• Happy Staff
  
  
• Happy Clients
  
  
• Great Programs
  
  
• Great Numbers
  

Position Summary

The House Manager is a direct care staff in a supervisory role responsible for overseeing the operations of a single Supported Living Services (SLS) home. They coordinate care and support for adult clients aged 18–59, maintain safety and well-being within the home, guide staff, and ensure implementation of clients’ Individual Support Plans (ISP). They act as the primary liaison between the home and the Operations Manager, managing day-to-day activities, staff supervision, and client progress.

Core Responsibilities

Direct Support & Client Services

• Maintain constant supervision and ensure client safety
  
  
• Implement needs and services plans per the ISP
  
  
• Assist clients in developing, reaching goals, and resolving issues
  
  
• Teach daily living and independent skills
  
  
• Ensure client hygiene and cleanliness
  
  
• Dispense and document medications per Title 22 and internal policy
  
  
• Prepare meals and support client nutrition
  
  
• Provide transportation to and from activities
  
  
• Use verbal de-escalation and manage behavior
  
  
• Support clients with personal care (eating, dressing, toileting)
  
  
• Complete required daily documentation and incident reports
  
  
• Report concerns and unusual events to the Operations Manager
  
  
• Participate in planning with responsible parties and agencies
  
  
  

Administrative Duties

• Prepare and review staff timecards bi-weekly
  
  
• Manage and protect clients’ financial resources
  
  

Training Duties

• Attend All Hands Meetings and other required trainings
  
  

Supervisory Responsibilities

• Ensure operational success within the assigned house
  
  
• Collaborate with the Operations Manager to execute agreed objectives
  
  
• Validate completion of house-level goals and directives
  
  

Qualifications

Education

• High school diploma or GED required
  
  

Experience

• Experience in a care setting preferred
  
  
  

Certifications (Required or to be obtained upon hire):

• CPR
  
  
• First Aid
  
  
• Water Safety
  
  
• DSP I & II
  
  
• PCM (Professional Crisis Management) or equivalent
  
  
• Valid California Driver’s License
  
  
• Curtis Homes driver training certification
  
  

Other Requirements

• Ability to pass Live Scan background check
  
  
• Ability to be insured to operate company vehicles
  
  
• Physically able to manage behaviors and provide client care
  
  

Skills and Competencies

• Attention to Detail
  
  
• Strong Interpersonal Skills
  
  
• Clear Oral & Written Communication
  
  
• Teamwork & Collaboration
  
  
• Ethical and Professional Conduct
  
  
• Sound Judgment and Decision Making
  
  
• Problem-Solving
  
  
• Dependability and Accountability
  
  
• Adaptability and Flexibility
  
  
• Basic Math & Financial Responsibility
  
  
• Computer Skills: Google Drive, downloading/uploading content, learning software tools
  
  

Physical Demands

• Regularly required to talk, hear, stand, and walk
  
  
• Occasionally required to lift/move up to 100 lbs
  
  
• May be required to physically restrain clients in the event of crisis
  
  
• Vision requirements include close and peripheral vision
  
  
  
  

Work Environment

• Exposure to cleaning chemicals, moving mechanical parts, and outdoor conditions
  
  
• Clients may display aggressive behaviors (e.g., biting, scratching, throwing objects)