What are the responsibilities and job description for the Deal Desk Specialist position at Cushman & Wakefield?
Job Title
Deal Desk SpecialistJob Description Summary
The Deal Desk Specialist will support brokers, Market Operations, and the Deal Desk organization by executing deal management activities and coordinating the resolution of deal-related issues. In this role, the Deal Desk Specialist will ensure high-quality, efficient, and effective services are provided by executing processes according to prescribed procedures and collaborating effectively with internal business partners.Job Description
Essential Job Duties
Execute and close requests of varying levels of complexity via review of documentation, entry of key data into enterprise systems, and resolve write-off or missing payment information
Ensure efficient execution of deals through adherence to standardized, best practice procedures and proactively anticipate the needs of the broker
Collaborate with local market teams to effectively coordinate and manage deal closings
Review deals for accurate property, customer, and pricing terms to ensure the data included in contracts aligns to Cushman & Wakefield's internal compliance and system requirements
Conduct commission calculations based on transaction documentation and contracts
Contribute to Deal Desk's knowledge management and the maintenance of standard operating procedure, best practice, and key policy documentation
Collaborate and align with Deal Desk Team peers to share best practices, proactively resolve issues, and identify ways to continuously improve the broker experience
Performs other related duties as required or requested
Competencies:
Proven track record of completing tasks according to SLAs or in accordance to a set of quality standards
Demonstrated ability to independently execute tasks and resolve conflicts as they arise
Excellent organization and time management skills with the ability to manage multiple tasks simultaneously
Strong communication (written, oral) and customer service skills
Team-player capable of building strong working relationships with peers and internal business partners
Knowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software
Knowledge of Commercial Real Estate industry a plus
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $30.29 - $30.29 Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”Salary : $30
