IT Technician

JOB TITLE: IT TECHNICIAN

JOB DESCRIPTION:

Responsible for maintaining computer systems, installing hardware and troubleshooting IT-related issues, providing technical support to employees, managing network infrastructure, and working with vendors to ensure IT systems are up to date. The ideal candidate should have strong problem-solving skills and a thorough understanding of information technology, including hardware, software, and networking.

DUTIES AND RESPONSIBILITIES:

· Assisting staff with hardware and software challenges

· Monitor network performance and maintain network security

· Install, configure, and maintain computer hardware, software, and peripherals

· Troubleshoot and resolve IT-related issues reported by users

· Manage user accounts, access rights, and security settings

· Ensure the availability of network resources and services

· Install and configure network hardware, such as routers and switches

· Monitor system performance and security logs

· Train users on new hardware and software

· Research and recommend new IT technologies and solutions

· Prepare company for external CMMC audit

QUALIFICATIONS:

· Bachelor’s degree in Computer Science or related field.

· At least 3 years of experience working in IT

· Proficient in Windows and Mac operating systems

· Knowledge of network protocols, such as TCP/IP, DNS, and DHCP

· Knowledge of Domain and Client/Server infrastructure

· Experience with network hardware, such as routers and switches

· Excellent problem-solving and communication skills

· Able to work independently and as part of a team

ADDITIONAL SKILLS:

· Strong attention to detail

· Ability to work independently and closely follow directions

· Positive and professional attitude

· Available to work weekends and overtime as needed

· Experience in CMMC is a plus

This position description incorporates the core responsibilities of the job. It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.

BENEFITS:

Medical | Dental | Vision | Life

401K 4% Match

Vacation time | Pay TBD/ based on Experience

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person